Why Proper Packing Matters
A well-packed parcel is less likely to be damaged in transit, reduces the risk of claims and returns, and ensures the contents arrive in the same condition they left. Whether you're sending a fragile gift or a bulky item, following a few simple packing principles makes a significant difference.
Choosing the Right Box
The box is the foundation of good packaging. Follow these rules:
- Use a new or sturdy second-hand box: Avoid boxes that have been weakened by previous use, moisture, or crushing.
- Match the box size to the contents: Too large a box means the contents can shift and be damaged; too small a box puts stress on the sides and seams.
- Double-walled cardboard for heavy items: For items over 5 kg or fragile goods, use double-walled corrugated cardboard for extra strength.
Wrapping and Cushioning the Contents
The contents must be protected from impact, compression, and vibration:
- Bubble wrap: Ideal for fragile items like glassware, electronics, and ceramics. Wrap each item individually with at least two layers.
- Foam padding or packing peanuts: Fill all empty space in the box so the item cannot shift during transit.
- Tissue paper or crumpled paper: A cost-effective cushioning option for non-fragile items.
- Air cushions: Lightweight and effective for filling void space without adding much weight.
The 5 cm Rule
A useful guideline is to ensure at least 5 cm of padding material on all six sides of the item inside the box. This provides sufficient shock absorption for the drops and jolts that occur during sorting and transit.
Sealing the Box
- Close all flaps securely.
- Apply strong packing tape (at least 5 cm wide) along all seams — top, bottom, and sides.
- Use the H-taping method: tape across the centre seam and along both edges where the flaps meet.
- Never use masking tape, string, or parcel string alone — these are not strong enough for automated sorting machinery.
Labelling Your Parcel
A clear, correct label is essential. Here's what to get right:
- Print the label clearly: Avoid handwritten labels where possible, as these can be difficult to scan or read.
- Attach in a visible place: The top of the parcel is ideal. Avoid placing it on seams or folds.
- Cover with clear tape: Protect the label from moisture or tearing by covering it with a strip of clear tape — but avoid covering the barcode directly as this can affect scanning.
- Remove old labels: If reusing a box, remove or completely cover any old barcodes and addresses to prevent mis-sorting.
Special Considerations
Fragile Items
Mark the box clearly with "FRAGILE" or "THIS WAY UP" labels where appropriate. While this doesn't guarantee special handling, it signals to staff to take extra care.
Liquids
Liquids should be sealed in waterproof packaging, placed inside a zip-lock bag, and surrounded by absorbent material inside the box to contain any leaks.
Electronics
Where possible, ship electronics in their original packaging. If that's not available, use anti-static bubble wrap and ensure all loose parts are secured separately.
Summary Checklist
- ✅ Sturdy, appropriately sized box
- ✅ Item individually wrapped with protective material
- ✅ All void space filled with cushioning
- ✅ Box sealed with strong tape on all seams
- ✅ Clear, printed label attached to top
- ✅ Old labels removed or covered